dcyphr, back to top

Sydney · business people + tech people

We get your business.
And your tech.

dcyphr is a small Sydney team of business folks and engineers. We find the real problem, fix it the simplest way (sometimes that’s not even software), and stick around for years.

Say hello See what we do
  • Business + tech in one team
  • Real people, no layers
  • AI-assisted, human-checked

p. 02 · the combo

Most teams know tech or business. We know both.

Some of us have worked on the business side of companies, not just in IT. The rest of us build eCommerce tech for a living. Put us in one room and you get fixes that actually fit how your business works.

one room, two kinds of brains

  • Business brains + tech chops

    We understand how your whole business runs, not just your website.

  • Simplest fix wins

    If a process tweak beats new software, we’ll say so. Honestly, it happens a lot.

  • You talk to the doers

    We’re small and flat. The people you meet are the people who do the work, for as long as you need us.

  • Same side of the table

    Quick replies, straight answers, and if we stuff something up, we own it and fix it fast.

p. 03 · the simple bit

Sometimes the best fix isn’t software

Because we get how businesses actually run, we often spot a fix that needs no new tech at all. A tweak to a process. A better way to use what you’ve already got. We’ll always suggest the simple option first.

  • Process tweaks before new systems
  • Get more out of the tools you already pay for
  • New tech only when it’s genuinely worth it

p. 04 · about us

No account managers. Just us.

We keep the team lean and flat on purpose. The senior people you meet on day one are the ones who design, build and look after your stuff, often for years.

  • No handoffs from sales to delivery
  • Talk directly to the people doing the work
  • The same faces, year after year

more about us

p. 05 · the toolbox

What we do

Products we’ve built, plus the know-how to fit them to your business.

  • dcyphr Fetch · Agentic eCommerce new · early access

    Get your store ready for AI shopping agents, so assistants like ChatGPT, Claude, Gemini or Perplexity can find your products and buy them for shoppers.

    Tell me more

  • dcyphr SellStorefront

    A modular shop front that gets you selling fast and grows with you.

  • dcyphr SpreadMarketplace Middleware

    Allows you to sell on third-party platforms like The ICONIC, eBay, Amazon and Catch.

  • dcyphr SyncERP Connector

    Keeps your store and your ERP in sync for orders, stock and accounting.

  • dcyphr KnowCRM

    The whole picture of every customer, online and in-store.

  • dcyphr TunePreference Centre

    Let customers choose their channels and content, synced across every touchpoint.

  • dcyphr PlugProduct Feeds

    High-quality product data for Google Shopping, marketing platforms and affiliates, as feeds or direct API integrations, with stock and prices kept up to date.

  • dcyphr DealPromotions

    Run discounts and offers without waiting on developers.

  • dcyphr RewardLoyalty

    Points, tiers and rewards that bring people back.

  • dcyphr CountWarehouse Stock Tracking

    Scan-based stock tracking with a web app and admin panel.

plus the know-how
to make it all fit

Services

  • Business problem solving

    Untangling processes, not just systems.

  • eCommerce builds

    Platforms and features, built to fit.

  • Integrations

    Connecting your store to everything else.

  • Support for the long haul

    Looking after it all, years after launch.

Across the whole eCommerce journey

  1. Acquisition
  2. Conversion
  3. Fulfilment
  4. Retention

Whatever platforms you’re on, we’ve likely worked with them, and if not, we’ll pick them up fast. See how we cover it

every product, in detail

p. 06 · robots + humans

AI writes the code. People check it.

We use AI heavily when we build: drafting code, writing tests, reviewing changes. Our engineers steer it and check everything. You get work done faster and better, for less.

  • Faster

    AI handles the repetitive stuff, so things ship sooner.

  • Better

    Automated tests and reviews catch problems early.

  • Cheaper

    Less grunt work means lower costs, and we pass that on.

p. 07 · the deal

How we treat our clients

We’d rather show it than say it, but here’s the deal.

  1. Quick replies

    Get in touch and you’ll hear back fast, from someone senior who can actually help.

  2. Straight talk

    Honest updates, even when it’s not the news you wanted.

  3. We own our mistakes

    Things go wrong sometimes. When they do, we put our hand up and fix it, fast.

  4. Partners, not vendors

    We’re on the same side of the fence. Always.

the full how-we-work

p. 08 · say hello

Got a problem? Let’s have a chat.

Tech or not, big or small. Drop us a line and you’ll be talking to the people who’ll actually sort it out.

hello@dcyphrdigital.com.au

Based in Sydney, Australia